FAQ

What is Drop-In Care?

Drop-in child care is a pay-by-the-hour, flexible use service available to busy parents! Mason's Playhouse offers drop-in care for children age 6 months to 11 years old with extended late night and  weekend hours so you can rely on us for child care ANYTIME you need us. No appointment needed, no set schedule, and reservations are not required. You only pay for the time you need, when you need it! We also offer prepaid discount packages to make it even more affordable.

Opening hours?

Mason's Playhouse Drop In Childcare Center Hours
Monday-Wednesday: 9am-­9pm*

Thursday: 9am-­10pm*
Friday: 9am­-11pm*
Saturday: 10am-­11pm*
* Appointments at MPH will not required in the near future; however for the moment, we ask that you give us a 2 hour notice so that we can accommodate you.

What are your ratios?

It is important for us to ensure that your child is in good hands. To maintain a safe environment, staff are scheduled daily to ensure these minimum requirements are met in order to provide more personal attention and supervision to the children. During the summer time where high numbers are expected, a staff member will be on call in the event they are needed. 


1:5 for children younger than 2yrs old
1:10 for children 2 and older
1:2 for special needs 

Can I bring a packed lunch or dinner?

We are a peanut free zone. Parents can provide lunch or dinner or you have the option to purchase from us (menu coming soon). All snacks are free (which consist of dry cereal or pretzels). Any food allergies should be noted and documented on your account. Please take time to fill out a form “to administer” at the center in case of a food allergy problems.

Do you take special needs kids?

Yes. Please make Mason's Playhose Drop In Childcare aware of any special needs that your child requires this will help us make sure there experience is one to remember! We do not discriminate.

Do you have nap time?

 We do not offer nap time but will provide a soft mat in the case that your child falls asleep, however; with the amount of traffic and volume of children this is not always possible. 

Can I bring in personal items for my child?

Mason's Playhouse is a shoe-less environment. Socks are not required but highly recommended. All personal belongings should be labeled first and last name, please label prior to drop off for a smooth transition. We value personal belongings; but we are not responsible for anything lost, broken, or left behind. We ask that parents refrain from bringing personal items unless it is a soft stuffed toy or blanket. Please keep in mind that we do not allow outside toys.

What qualifications does your staff have?

All staff members go through a state and federal background check. Staff are required to be CPR and First Aid certified. All of our staff have a genuine love for children.

How much does MPH cost? What payments do you take?

Please give us a call or send a message as pricing varies.

We accept Master Card, Visa, Discover, American Express, Google Pay, and Apple Pay!

How long can my children stay?

Mason's Playhouse is a drop-in play facility and not a daycare, so we are mandated by the NC guidelines for drop-in care. Up to 4 hours per day when school is in session and 8 hours a day when school is out.

What happens if I arrive after closing hours?

Please be courteous to our closing caregivers and arrive before closing. There is a $1.00 charge per minute, per child when you arrive after closing.

Will you administer medication?

No, Mason's Playhouse does not administer regular medications of any kind. Certain life saving medications (EpiPen) will be administered. Additionally, please do not send in any medication for children to self administer.

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©2019 by Mason's Playhouse Drop-In Childcare Center.